When a team is stretched, the first instinct is to hire. But if your people are losing hours to rework, chasing, double entry, and waiting, a new hire loses those same hours. Enter a few numbers to see what avoidable work costs you each year, how many people it equals, and how that compares to the hire.
Use rough numbers from a typical week. You do not need exact figures to see whether the problem is capacity or process.
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